As a part of RCA at Devon, you will be joining the forefront of the battle against substance abuse in Pennsylvania and help Recovery Centers of America bring high quality, affordable addiction treatment to those in need of help. The importance of the battle against addiction and the opportunity to make a difference in our community, as well as in the lives of thousands of families is what makes a career at RCA Devon far more than just a job. At Devon you will join an group of truly dedicated professionals that bring a high level care and compassion to their daily tasks.
Built as a beautiful, world-class medical facility, RCA at Devon opened in 2017 with a combined 62 detoxification and residential beds available for patients. One of the reasons RCA at Devon has been so successful is because it is in-network with most major insurance companies to minimize out of pocket expenses for patients and their families. RCA Devon now totals 230 beds with nearly 300 employees and continues to grow. RCA at Devon offers a wide variety of specialized programs designed to meet the individualized needs of our patients. RCA at Devon is now one of the largest addiction treatment facilities in the entire country to be fully accredited by The Joint Commission. That’s why we are looking for even more driven individuals to join the RCA at Devon family and help us on our mission to save 1,000,000 lives.
A Day in the Life…
Recovery Support Specialist
RCA DEVON LEADERSHIP
One of the keys to the success for RCA at Devon is great management. Its management team has a proven track record of high quality addiction treatment. At RCA, we believe that strong leadership isn’t just great for the company, it’s also an opportunity to learn from the best and grow as a professional.
Chief Executive Officer
Steve has forged a national reputation for executive healthcare leadership and strategic planning with three decades of experience in operational leadership, financial oversight and strategic development focused on systems and programs.
From Philadelphia to Alaska, Steve has led multi-disciplinary teams of mental health professionals providing comprehensive behavioral healthcare services in all aspects of residential operations. Stellar local reputation, having built one of most successful drug and alcohol treatment centers in PA leading a staff of more than 650 in multiple locations.
Chief Medical Officer
Caroline McWilliams, MD
Dr. McWilliams is a graduate of Temple University School of Medicine. She trained in Internal Medicine at Pennsylvania Hospital in Philadelphia. Dr. McWilliams is Board certified in Internal Medicine and Addiction Medicine, and has been practicing since 2007. She has served as an attending physician for the Department of Public Health at a community health center in Philadelphia and the Medical Director at Inglis House, a nursing home in Philadelphia, PA.
Her interests include addiction medicine and treating patients with co-occurring mental health and substance abuse disorders. She acted as the lead Physician at Malvern Institute, a drug and alcohol rehab facility in Malvern, PA. She has served as the Medical Director at Recovery Center of America in Devon, PA a comprehensive drug and alcohol addiction treatment facility, since August 2017.
Director of Admissions
Diane Bradley, LPC, CAADC, ACS, CCTP graduated from Immaculata University in 2011 and has over 8 years of experience working in the field of substance use and co-occurring disorders. After 6 years working as a partial hospitalization and intensive outpatient therapist, Diane joined RCA as a clinical trainer. Utilizing her undergraduate degree in education, she has developed and facilitated trainings on assessment skills, clinical documentation skills, the disease model of substance use disorders, ethics in substance use disorder treatment, empathy, clinical supervision, and motivational interviewing. Her specialty is group process skills, she presented on this topic at the 2017 Pennsylvania Certification Board Conference. Her credentials include: Licensed Professional Counselor, Certified Advanced Alcohol & Drug Counselor, Certified Clinical Trauma Professional and Nationally Approved Clinical Supervisor. Diane is also an advocate for women with infertility and pregnancy loss. In November 2014, she co-founded a support group approved by RESOLVE: The National Infertility Association.
In October 2017, Diane successfully collaborated with NAADAC: The Association for Addiction Professionals to submit a proposal and application to the Pennsylvania State Board of Social Workers, Marriage and Family Therapists and Professional Counselors to recognize NAADAC as an approved provider of continuing education programs.
Director of Nursing
Sarah Rivera, RN, BSN
Sarah has spent her 17-year career as a registered nurse in a range of positions such as staff nurse, unit manager, administrative director of nursing and director of nursing within various medical settings including hospitals, skilled nursing facilities, long term care homes and a drug and alcohol center. Sarah currently is a member of the steering committee for PRO-A, Pennsylvania Recovery Organization- Alliance and collaborates closely with the Pennsylvania Nurses Assistance Program to assist nurses who are impaired from drugs and alcohol. Sarah has found her purpose to enmesh her passion for both recovery and nursing with RCA’s mission to help save one million lives from drugs and alcohol.
TEAMS @ RCA DEVON
Click on any department to learn more about their function at Recovery Centers of America – Devon.
The Admissions Department is the first point of contact for patients entering RCA’s facilities. Empathy and professionalism are key so new patients, who are just starting their recovery journey, feel comforted and reassured. Admissions works directly with the Mission Center at the King of Prussia office to obtain intake information for pre-screened, pre-authorized patients scheduled for admission in order to complete the admissions process at their respective facilities. Admissions professionals guide newly arrived patients through the full gamut of physical screening, performing Bio-Psycho-Social, Medical, & Psychiatric assessments, and entering patient health data and history into our Electronic Health Record System (Avatar) as necessary.
The Case Management Department is responsible for patient aftercare. Case Managers work directly with patients under their care, as well as alongside the clinical department. They also put together a discharge plan detailing where the patient will go after they finish their inpatient stay at RCA, follow up services, and treatments the patient will need.
The Clinical Department is responsible for implementing new programs and treatments, as well as also making sure all existing treatments are consistently meeting patient needs. They gather patient feedback and report relevant data up the chain. Clinical is also in charge of distributing printed educational materials such as workbooks, handouts, and patient assessments. Clinical consists of accredited experts in the field of addiction treatment who are expected to offer guidance and expertise to patients as well as the staff at their respective facilities. The Clinical Department also includes therapists who manage a wide profile of patient cases offering group, individual, and family counseling.
The Housekeeping Department is responsible for maintaining the cleanliness of RCA facilities. They preform day to day activities to ensure that all patient rooms and meeting spaces are maintained to RCA’s high standards.
The Human Resources Department manages a range of different functions at RCA facilities. This department is responsible for recruiting, screening, and interviewing qualified candidates. Human Resources also handles employee relations, payroll administration, benefits, and plays a strategic role in managing people and the workplace culture and environment.
The Medical Department is the highest authority when it comes to ensuring all patients are physically stable during their stay at Recovery Centers of America. Should a medical emergency ever arise, the Medical Department is on-call 24 hours a day, 7 days a week. Every patient entering an RCA facility undergoes a thorough health assessment by the Medical Department. The Medical Department determines which medication protocols are appropriate during detox, inpatient stay, and medication assisted treatment where applicable. They also offer medical insight to the facility staff whenever necessary and provide guidance during admissions of medically complicated cases. Patients with co-occurring physical ailments rely on the Medical Department for assessments and treatment planning.
The Nursing Department’s key role is maintaining physical stability and safety of all patients. Members of the Nursing Department perform regular rounds to consistently asses the physical wellbeing of monitored patients and administer medications when necessary. Nursing works under the guidance of the Medical Department.
The Quality Assurance Department ensures proper documentation occurs as required by law, as well as for internal company usage. They are also responsible for processing and responding to all incident reports originating at their home site. This department serves as Corporate’s independent oversight team, ensuring all operations comply with applicable laws, regulations, and rules such as State Regulations, Accreditors HIPAA, 42 CFR Part 2 and plays an essential role in preserving RCA’s integrity and reputation.
RCA’s Recovery Support Specialists are a very important part of the Clinical Department. Often the most common point of contact for patients, they maintain order at their respective facilities, guide patients to their scheduled groups and meetings, and ensure an efficient flow of day to day activities. They also offer one-on-one support to patients when appropriate. Recovery Support Specialists are compassionate and empathetic, they often form close bonds with RCA patients.
The Transportation Department provides patient transportation to and from RCA facilities, as well as takes patients on scheduled field trips and doctors appointments as necessary.
The Utilization Review Department acts as a liaison between our facility, our patients, and our patients’ insurance companies. They constantly communicate with insurance to advocate necessary treatments on the behalf of our patients and bill the insurance companies for patient time at the facility and services rendered. It’s their duty to make sure the care our patients need is paid for by their insurance.
EMPLOYEES TALK ABOUT DEVON
-RN Staff Nurse @ Devon, PA
“RCA Devon is a one-of-a-kind treatment center. Amazing coworkers, advancement opportunity, and on a mission to save lives! Openness to change and all around passionate care for the patients.”
-Wellness Coordinator @ Devon, PA
“Great leadership team, CEO and Executive Director are hands on bosses, really good guys. This company recognizes employees who want to move up the food chain and become great leaders. The leadership team is hands on and always walking around the campus, checking on the quality of care we are providing for our patients. I have been at Devon since day 1 and love coming to work everyday. You really do get to have a huge impact on the opioid epidemic in our community. In two years I personally moved up from a line employee to a manager at Devon. If you are lucky enough to have the opportunity to gain employment here, take advantage and join our family.”
-Manager @ Devon, PA