Transportation Support Specialist

PRN Position

Operations

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"My job in transportation allows me to be the first person an individual encounters as they are starting their journey towards a path of sobriety and a healthier life. We become a part of their time in RCA as we help them handle any life situations that they may need to get to while staying with us. We may also be involved in their aftercare transportation needs and truly get to see them blossom as they continue along their new journey." Darren Lewis, RCA Driver

RCA’s Passion

In 2013, Recovery Centers of America (RCA) announced a goal: Save one million lives from the disease of addiction. We’re working fast and hard to fulfill that promise, with over 11 facilities that offer evidence-based inpatient, outpatient, and medication-assisted treatment 24 hours a day, 365 days a year.

We know one size doesn’t fit all when it comes to addiction treatment; that’s why we tailor our treatment for each patient and offer specialized programs for patients with trauma and multiple recurrences, as well as programs for older adults, first responders, and more.

We believe in the power of local treatment, because families are a huge part of the treatment and recovery process at RCA. Our family program rebuilds, restores, or strengthens family relationships.

Our curriculum, resources, and evidence-based care were created to help patients not just achieve recovery, but maintain it for life. All of our services and treatment are delivered by clinical expertise – that’s where you come in.

All of our services and treatment is delivered by compassionate, dedicated expertise – that’s where you come in.

As a Driver, you’ll be a part of our heroic mission of helping millions of people jumpstart their recovery. You’re often the first RCA "face" patients will see. As patients begin their journey to recovery with you, they may be scared, anxious, fearful, unsure. You’ll be trained to handle emergencies and will often act as a compassionate listener to ease their concerns, answer their questions, and help them get settled into their temporary residential living.

If you’re looking for a fulfilling, life-changing job, Recovery Centers of America is the right place for you. And you’re the right candidate for us!

Position Overview: The primary purpose of this position is provide transportation via motor vehicle to patients, and/or staff, to destinations such as doctor appointments, shopping centers or other locations, as directed by the Facilities Manager, in a safe and timely manner, adhering to strict time schedules. May provide services such as baggage handling, assistance to special needs passengers and other associated tasks. Follows verbal, written, or electronic directions to destinations. Complies with transportation laws and regulations at all times.

Specific Responsibilities:
* Must maintain an up to date driver’s license
* Transports residents and visitors
* Performs vehicle daily inspections to ensure safety
* Must possess the ability to make independent decisions when circumstances warrant such action in a timely manner.
* This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice

Competencies:
* Job Knowledge: Understands duties and responsibilities, has necessary job knowledge, has necessary technical skills, understands company mission/values, keeps job knowledge current, is in command of critical issues.
* Communication: Communicates well both verbally and in writing, creates accurate and punctual reports, delivers presentations, shares information and ideas with others, has good listening skills.
* Integrity: Uphold personal and professional ethics and values, taking into account the values of the organization and respecting the culture, beliefs and abilities of individuals.

* Time Management: Uses his or her time effectively and efficiently; concentrates his or her efforts on the most important priorities; adeptly handles several tasks at once.

* Customer Service: Demonstrates concern for meeting internal and external customers’ needs in a manner that provides satisfaction for the customer within the resources that can be made available.

Minimum Qualifications:
* Must possess a minimum High School or Equivalency Diploma and a minimum of two years of experience.
* Must be knowledgeable of laws, regulations and guidelines pertaining to outpatient treatment security.
* Written and oral communication skills

Work Environment: This job operates in a professional office environment. This role routinely uses standard office equipment such as computers, phones, photocopiers, and filing cabinets. The noise level in the work environment is usually moderate.

Physical Demands: While performing the duties of this position, the employee is regularly required to talk or hear. The employee frequently is required to use hands to finger, handle or feel objects, tools or controls. The employee is occasionally required to stand; walk; sit; reach with hands and arms; climb or balance; and stoop, kneel, crouch or crawl. The employee must occasionally lift and/or move objects up to 25 pounds. Specific vision abilities required by this position include close vision, distance vision, color vision, peripheral vision and the ability to adjust focus.

Travel: Travel is primarily local during the business day, although some out-of-the-area and overnight travel may be expected.

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Recovery Centers of America at Devon

235 W. Lancaster Avenue OPCO LLC, Devon, Pennsylvania 19333